Situations are described to the candidate and they are asked to predict what they would do in a similar situation. Some examples of situational questions might include:
- You are an assistant manager put into a department to supervise staff who are experienced. One of the staff is extremely resentful (as he/she was turned down for the role) and is being unhelpful and obstructive. How would you handle the situation?
- A work colleague has told you in confidence that she suspects another colleague of stealing. What would your actions be?
- You are giving a presentation where one member of the audience is continually stopping you and diverting you from the presentation. What would you do?
- How do you respond to a peer who is preventing your team from completing its project? Assume you are a supervisor and one of your subordinate employees consistently arrives late to work. What action would you take?