IRC CLIENT CHARTER

When you entrust an executive search into our hands, we become an extension of your brand, your business and your team. It is critical, therefore, that you help us understand your business and its strategic priorities and that we serve as your advocates with hiring managers, candidates and referral sources on a global scale. This mutual commitment defines our unique engagement with clients. It is the essence of our partnership as we pursue and create the executive leadership capital for superior business performance.

‘The IRC Way’
Our global executive search partners are bound by a commitment to serve client interests first and foremost. We pledge to abide by a professionalism that upholds the integrity, quality and reliability of our IRC advisor peers working across our global enterprise. ‘The IRC Way’ is our plan for guiding your search assignment, talent mapping or other human capital project to a successful outcome and our collaboration to a point of greater trust, enduring business value and mutual growth and understanding. The key tenets of ‘The IRC Way’ call us to pledge our unique IRC Promise, Process and Performance when it comes to serving you, our valued client and business partner.

Our Promise
We will ask you questions you may not have contemplated before, and we invite you to do the same. We will listen and dedicate ourselves to knowing your industry, your business, your competitors and your team. We will put you first.

Our Process
We will demonstrate clearly how we interview and develop key interview criteria on every assignment. We will treat executive candidates and others we interact with on your behalf with grace and dignity. We will carefully project-manage each assignment and provide timely progress updates and revealing candidate evaluation reports. And when the search is done, we will ask how we could have done it better.

Our Performance
We know that every search assignment must elevate business performance. That is why we commit to shorten ‘time to recruit’ and measure the effectiveness of our partnership.